To cancel your Netflix account subscription, go to your account settings in the browser and select the option to either downgrade or cancel. The change will come into effect at the end of your current billing period.
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Although this is likely obvious to a lot of people, we should say it anyway. Signing out of your Netflix account or deleting the Netflix app from your phone doesn’t cancel your account subscription. The only way to do it is by one of the methods below.
How to cancel your Netflix account subscription (desktop)
To cancel your Netflix subscription on the desktop, just go to https://www.netflix.com/cancelplan. This is what you’ll see.
As you can see, they give you the option to cancel, as well as the option to downgrade to a cheaper plan. It goes without saying they aren’t going to let you leave that easily.
But if you’re sure you don’t want to downgrade your plan, and you’re set on leaving, click the blue Finish Cancellation box, and everything will be stopped at the end of your current billing period. To find out when your current billing period ends, go to your account page and look under the Membership & Billing section.
How to cancel your Netflix account subscription (Android)
Go to your Android app and tap on your profile icon in the top right-hand corner. This will take you to your profile. Scroll down and tap on Account.
On the next page, scroll down and tap on the grey Cancel Membership button.
You’ll now be redirected to your account on your mobile browser to complete the cancellation. It’s the same page and process as the desktop method outlined above.
How to cancel your Netflix account subscription (iPhone)
If you’re using the iPhone app, tap on your profile icon in the top right-hand corner. But immediately it will tell you that you have to go to the web version of Netflix to access your account.
So either open your mobile browser and access Netflix that way or use a desktop device.
How to cancel your Netflix account subscription (iTunes)
It’s possible to pay for your Netflix account through Apple, and if you’re one of those subscribers, this is how to do it. Since iTunes technically doesn’t exist anymore for Mac, it’s better to do it instead through your iOS device.
Go to the iOS App Store and tap on your profile picture.
Scroll down and select Subscriptions.
Mark O’Neill / Android Authority
On the next page, you’ll find a list of your active subscriptions. Select Netflix and tap the button to cancel it.
How to downgrade your Netflix account
Instead of canceling your subscription, maybe you might decide that downgrading to a cheaper plan is better instead? If so, downgrading is also very simple. Just go to https://www.netflix.com/ChangePlan in your browser.
Select the one you want to move to, click Continue and follow the on-screen prompts. Bear in mind before downgrading that you will lose access to some screens. The Premium plan gives you four different devices at the same time, By comparison, Standard only gives you two and Basic gives you only one. If you’re sharing your account with anyone, this is something you need to consider.
How to delete your Netflix account
To delete your account entirely, just cancel your subscription then wait for ten months to pass. Once ten months are over, your account will be automatically deleted by Netflix.
If for any reason you want your account deleted sooner, Netflix advises you to email them from the email address registered on your Netflix account. Their email is [email protected] and they will process your request. But the account will not be deleted until the end of your current billing period unless you’re very insistent that it has to be done immediately.
Can I pause my Netflix account?
Yes. Simply cancel your subscription, and as long as you sign in within ten months of that cancellation, your account will be as you left it. You can then subscribe to a plan to restart things again.
Can I get a refund if I cancel my Netflix subscription early?
No, Netflix doesn’t issue any prorated refunds. If you cancel your subscription, you will still be able to access Netflix programs until the current billing period ends.
Can I restart my Netflix membership?
Yes, you can. If you merely cancel the subscription, you can sign in to the same account and restart your subscription. However, in order to access your viewing history, recommendations, and ratings, you must sign in within ten months of canceling your subscription. After that, your entire account will be deleted.
If your Netflix account has been deleted, you will need to make a new account if you decide to come back later.
Can I cancel my Netflix subscription from my TV?